This website is an attempt to capture the basic essence of the debate between system and user centered design, and open systems. Below, we’ve listed relevant sources of information that help give more context to the conversation. Please suggest more items to tesdell [at] u.washington.edu:
(all links open in a new window)

• Robert R. Johnson's information at Michigan Technological University
• Clay Spinuzzi's blog and homepage and other reviews
• Web 2.0 video on youtube
• Tracing Genre through Organizations by C. Spinuzzi
• User-Centered Technology: A Rhetorical Theory for Computers and Other Mundane Artifacts by Robert R. Johnson
• Reviews of User-Centered Technology
• User-centered vs. user-friendly from OWL at Purdue